During the coronavirus pandemic, we are taking extra steps to protect you and our team.
Visiting our showroom
If you would like to have a design consultation during your visit, please mention this when you contact us so we can ensure one of our team is on hand.
Our showroom is open:
- Monday to Friday from 8am to 4pm
- Saturday from 8am to 2pm
- We close on bank holidays
We are undertaking additional cleaning at the showroom to maintain high hygiene standards and our team are being tested for Covid-19 every week.
Upon arrival at the showroom, please scan our NHS Test and Trace QR code, or provide us with your contact details. We have a washroom for client use and hand sanitisers are available.
Please wear a mask in the showroom (unless you are exempt from doing so) and maintain a safe social distance from our team and other clients.
If you prefer not to visit us, you can take a virtual tour of our showroom instead.
Remote design consultations
As well as appointments at our showroom, we are carrying out design consultations by phone, video call or email.
Thanks to technology, we can discuss your brief, share our ideas and present our designs to you remotely, if you are more comfortable with this approach.
Appointments and installations at your home
All our teams are being tested weekly for Covid-19. They have been briefed on the importance of increased hygiene and cleanliness at this time. While at your property they will adhere to social distancing rules and wear masks when appropriate, to minimise any risk to you or them.
If you, or anyone in your household, has symptoms of the coronavirus, or has been in close proximity with someone with the virus, we ask that you call us on 01959 53 22 33 so we can rearrange your appointment.
During installation work, where possible, our team will seal off the room(s) they are working in, so they are completely separated from the rest of your home.
We know that these are challenging times, which will test our communities and businesses. We want to reassure you that we will always put the wellbeing of our clients, our craftsmen and our community at the centre of everything we do.
We wish you all well.