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01959 532233 info@handmadekitchens.co.uk
Orchard Barn, London Road (A224 - opposite Polhill Garden Centre), Badgers Mount, Sevenoaks, Kent TN14 7AD

Design process

We offer a completely bespoke design process which ensures a smooth journey and the perfect outcome for you and your home.

  1. We start by having an initial informal chat about your project, either at our showroom in Badgers Mount or on site.
  2. We look over the architect’s plans or take measurements on site so we can get a design underway. This is just the starting point.
  3. We then have a more detailed conversation narrowing down some specifications; appliances, worktops, door styles and colours, flooring etc to get an initial impression of the direction of the design.
  4. We produce a full and thorough itemised quotation with every design, accompanied by a hand drawn plan and 3D elevations using our CAD package.
  5. We can re-visit the design and make as many alterations as required to achieve the final perfect plan. The most important part of the whole process is feedback and a willingness to progress the design forward from its initial stages.
  6. We confirm all dimensions and cross-reference on site prior to ordering your kitchen. We also liaise with your builders/tradesmen throughout the build/work and produce a detailed service diagram to ensure a smooth, faultless preparation of the space prior to our installation.
  7. We build and assemble the kitchen in our workshop prior to delivery.
  8. We carry out a full and thorough installation for you. We address any snags and/or imperfections during the installation to ensure an excellent finish for our clients upon completion.
  9. We have unsurpassed aftersales service and on-going support before, during and after the installation of your dream bespoke kitchen… the most important thing to us is a smiling client!

From the planning phase right through to completion and after-sales, the service remains first class. Planning was done at the showroom and on-site and the designer’s proactive insight was invaluable in making the most of space and coming up with a layout which focussed on convenience. The visual mock-ups from multiple angles gave us a clear idea of how things would look and allowed us to assess some of our choices with confidence.

The fitting was carried out to the customary high standard and within agreed timeframes and all aspects of redecoration where lighting etc. was moved was handled without fuss. To the extent there were any minor snags, these were immediately addressed and we are left with a perfect result.

After sales has continued to the same vein, even to the extent that a demonstration was arranged to acquaint us with the leaps forward in technology and increased functionality of the new appliances.

David Elsley