We are open for business and are taking extra steps to protect you and our team.
Our workshop is operating with limited staff, who are able to maintain a safe distance, in accordance with government guidelines.
Our design team is still available and can carry out consultations in our showroom (by appointment only), by phone, video call or email. You can contact us by phone on 01959 53 22 33 or email at firstname.lastname@example.org.
Visiting our showroom
We are welcoming visitors to our showroom at Orchard Barn by appointment only, to ensure that we can control the number of people in the showroom and maintain safe social distancing. Please only bring other members of your own household with you to the showroom.
We are undertaking additional cleaning at the showroom to maintain high hygiene standards. We have a washroom for client use and hand sanitisers are available.
If you prefer not to visit us, you can take a virtual tour of our showroom instead.
As well as appointments at our showroom, we are carrying out design consultations by phone, video call or email.
If you can email us with architect plans, building drawings or your own sketch including dimensions, that would be helpful. It would also be useful if you could send us photos of the room, so we can visualise the space we’re designing for.
We’ll then speak to you over the phone or by video call to discuss your requirements and take your initial brief.
Thanks to technology, we can discuss your brief, share our ideas and present our designs to you in exactly the same way as we would at our showroom. The only difference is that the whole process will be carried out remotely, from the safety and comfort of your own home.
Appointments at your home
Currently we are continuing visits to clients’ homes for installations and to measure up – but only where it is safe for us to do so.
All our teams have been briefed on the importance of increased hygiene and cleanliness at this time. While at your property they will use social distancing to minimise any risk to you or them.
If you, or anyone in your household, has symptoms of the coronavirus, or has been in close proximity with someone with the virus, we ask that you call us on 01959 53 22 33 so we can rearrange your appointment.
Equally, we appreciate that you may not want to invite us into your home at this time. We completely understand this. Please call us on 01959 53 22 33 or email us at email@example.com and we will be happy to rearrange your appointment.
We know that these are challenging times, which will test our communities and businesses. We want to reassure you that we will always put the wellbeing of our clients, our craftsmen and our community at the centre of everything we do.
We wish you all well.